Shipping & Returns
Shipping
We Want To Keep Things Easy And Seamless When It Comes To Shipping And We Want Our Customers Happy!
When an order is placed on our website, you can expect the order to process within 1-3 business days.
After your order ships, most orders are received within 7-10 business days. Unfortunately, we cannot
control how quickly the carrier delivers product as there are different factors including time of purchase
and distance from the warehouse. A valid tracking number will be sent to your email as soon as it is
created. You can also login to your account to see your tracking information.
If you have qualified for free shipping on our website, the free shipping only applies to orders being
shipped to the contiguous United States and does not include shipments to Hawaii, Alaska, Puerto Rico and
countries outside the United States. We can ship to Hawaii, Alaska, Puerto Rico and many other countries
outside of the United States but shipping charges will apply and will be calculated at checkout.
Effective April 25, 2022: Due to increases in carrier prices and gas, for all one-time (non-subscription)
orders, the shipping price has increased to $7.99. All subscription orders delivered in the contiguous
United States will continue to receive FREE shipping.
International Shipments: Just Thrive is not responsible for any customs or duty charges.
All customs charges are the responsibility of the customer. International orders cannot be shipped with
expedited options.
Returns - Bottom Of The Bottle Guarantee
Just Thrive® is passionate about good health, and we ensure the integrity
and quality of our products. That's why we're proud to stand behind every sale with a 100% customer
satisfaction “Bottom Of The Bottle” guarantee:
If you’re not 100% satisfied with your purchase of any Just Thrive® product from JustThriveHealth.com or
ThriveProbiotic.com, please start a return for a full product refund* – even if the bottle is empty!
Please ensure you use the Return Portal to receive a refund for a
maximum of two returns per product purchased directly from Just Thrive. Products received over the maximum
amount will not be returned.
You will receive updates on your return as it travels, is received/returned, and refunded back to your
original form of purchase.
*Excludes original and return shipping costs, as well as any discounts applied to the order. The refund
amount to be credited to you will be in USD. Just Thrive is not responsible for any discrepancies due to
exchange rate between the original purchase and the refund.
